Frequently Asked Questions
Frequently asked questions about rentals and our answers; Please contact us if you need more information.
How can I book ?
First, please contact us with your preferred rental dates; we will give you our most up-to-date availability for that period.
Our cottages’ reservation calendars are usually up-to-date, but a recent reservation or cancellation can always occur.
Our preferred communication method is e-mail. Your e-mail will be answered as quickly as possible. We prefer having written communication with our customers, especially for our first contact.
During school holidays, rentals are generally done for a full week from Saturday to Saturday.
Please send us your details: full name, postal address, and at least one mobile phone number in case we need to contact you, especially regarding your arrival.
What are the charges, taxes and services included?
Included in the price:
Bed sheets and linen. Paper napkins, tablecloths or placemats
End of stay cleaning service
All necessary household products and toilet paper
In the summer, each cottage has its own barbecue and garden furniture
Cold and hot water, electricity, gas, heating
Not included in the price:
Towels are usually not included in the price but we can provide them (see below).
Meals and daily cleaning
Bike rental. However, there are several bike rental companies nearby.
What are the options available but not included in the price?
You may rent a set of bathroom linen (a bath sheet, a towel and a wash cloth) for 5 Euros per person.
Check-in and checkout hours ?
Check-in is between 3 pm and 8 pm and checkout between 9 am and 11am. Upon request and if our schedule allows us to do so, we can adapt those times for you. In the event of a late arrival (after 8pm), please contact us in advance.
What are the possible payment options ?
We accept Euros, in cash or bank transfers via PayPal. We do not accept credit cards, foreign currencies or direct deposit into our bank account for obvious security reasons.
How far are the shops ? What can be found in Cheverny and Cour Cheverny ?
The holiday cottages are 1.4 miles (2.3 km) away from the town centre with its three bakeries, two supermarkets, three butchers, two tobacco shops, one pharmacy, and seven restaurants. Supermarkets are 6.2 miles (10 km) away (Contres or Blois). To help you plan and make the most of your time in our lovely region, you will find some information books, guides and brochures for both tourism and shopping in several languages in the gites.